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About Us

Here at the Detailing Store being a member of the Nutty Group our mission is simple “To Exceed Our Customers Expectations”

Your satisfaction is our number one priority, which is why we provide a 110% satisfaction guarantee. We are able to offer this guarantee because of our confidence in the quality and service we provide, and we know you will be happy as we go above and beyond your every expectation.

We believe in making a difference. In our customers’ eyes, Nutty Group stands for Value for money, Quality, Innovation, Fun, Friendly and a Sense of Competitive challenge. People expect extraordinary things from us, a fact which puts us in a unique position of trust and strength, but which also gives us a responsibility not to disappoint. Being so well known means we no longer need to make promises, but we do. More importantly, we keep them!

Always the same

All new ventures we start, we base on hard research and analysis. Typically, we review the industry and put ourselves in the customer’s shoes to see what could make it better. We ask fundamental questions; is this an opportunity for restructuring a market and creating competitive advantages? What are the competitors doing? Is the customer confused or badly served? Is this an opportunity for building the Nutty Group brand? Can we add Value? Will it interact with our other businesses? Is there an appropriate trade-off between risk and reward.

An established pattern for success

Our companies are like a family network rather than a hierarchy. They are empowered to run their own affairs, yet other companies help one another, and solutions to problems come from all kinds of sources. In a sense we are a small community, with shared ideas, success, values, interests and goals. The proof of our success is real and tangible. Exploring the activities of our companies demonstrates that success, and that its not about having a strong business promise, its about keeping them!

We hope you find our site interesting, please do remember to join Richard Hutchins on Twitter and join us on Facebook, you can even get up dates on you tube about Crystal Detailing

visit us on facebook Nutty Group or visit Leather Repairs

Warmest Regards.

Richard, Carolynne, Crystal & Eloise.

PS – if you can’t find what you are looking for please drop us a line and we’ll do what we can to get it for you.